• 04/15 – Reasonable Steps

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    WATM | April 2015
    By Mike Wood (LATUS).

    Recently many companies in the eastern states have asked us to look at their systems as they are starting to identify problems with their CoR service providers. Although they have systems in place, they are still getting prosecutions under CoR.

    After fully dissected their systems, we observed that they had plenty of certificates within their documentation system, especially training. We began to match their prosecutions to their system and we identified that the prosecutions were in areas where training had been conducted and certificates were issued.

    This just did not seem right so we began to assess the skills and knowledge of the drivers relative to the prosecutions and found that although the drivers had certificates they had little or no knowledge of the subject matter. This was of concern, as in one business they had nearly a 90% failure rate in their load restraint, yet they had completed a Load Restraint training program only four weeks earlier.

    So how can 90% of the restraint fail after training? Was this the fault of the trainer within the company? However, the training had been conducted by a third party, which was a RTO. The training was conducted for 30 people on site (drivers and loaders) and took 90 minutes. So why did the practical aspects of the training fail? Yet the RTO issued certificates under its licence…

    To read more, a pdf version of the full article is available for download here.

    This article is from the April 2015 issue of the WA Transport Magazine. The WA Transport Magazine is available directly from the publisher – Angry Chicken Publishing.